| 47 Reviews
| 47 Reviews
I would be very cautious in interacting with this place, unless you like giving away your money. The website very clearly showed June availability, but when I submitted an application (paying an application fee in the process) I was told that there is no availability until December. When I requested my application fee back, since their availability was so grossly misrepresented on the website (have attached screenshot still showing availability in June), I was told that they are non-refundable. Seems like nothing but a scam to collect money without providing any service. When I questioned the employee as to why the listing was not removed, they implied that it was my fault for not calling to verify availability before applying. When I expressed that I found it offensive for them to blame me for their disorganized website and inability to remove listings that are not actually available, I was told that unless I had something positive to say, I would be blocked. Overall a very unpleasant experience with absolutely no resolution. Edit: Don't publicly offer me something more expensive and 7 months away to make yourself look better. "There's no scam" you say as you try to keep the money you obtained by misleading me. I will be contacting my bank to get a refund.
Captain Toad
May 05, 2021
I have had a great experience living here so far! Shannon and Shawn are great people and you never have to worry about them not being available for you! They are always very prompt with communication and any potential concerns. They are here often and it’s obvious they care about their residents. It’s also very close to UIndy campus, downtown, and plenty of shopping. It is a quiet and peaceful place, I would definitely recommend living here!
Mary
May 05, 2021
I would be very cautious in interacting with this place, unless you like giving away your money. The website very clearly showed June availability, but when I submitted an application (paying an application fee in the process) I was told that there is no availability until December. When I requested my application fee back, since their availability was so grossly misrepresented on the website (have attached screenshot still showing availability in June), I was told that they are non-refundable. Seems like nothing but a scam to collect money without providing any service. When I questioned the employee as to why the listing was not removed, they implied that it was my fault for not calling to verify availability before applying. When I expressed that I found it offensive for them to blame me for their disorganized website and inability to remove listings that are not actually available, I was told that unless I had something positive to say, I would be blocked. Overall a very unpleasant experience with absolutely no resolution.
Captain Toad
May 04, 2021
I have lived here for awhile now and I love it! Shannon and Shawn are great people and anytime I have a problem (which I rarely do) they fix it as soon as possible. Theyâre always trying to find ways to improve the property that will not only make it look appealing but ways that will benefit the tenants. I have even recommended One Somerset Apartments to several of my friends. If there was one thing that I would recommend to be fixed, it would be the dryers, they tend not to dry the clothes all of the way.
Hayley Givens
January 22, 2021
We’ve been living at Somerset for 3 years and counting and definitely can’t complain. Shawn and Shannon are phenomenal and will be quick to resolve whatever issue that may arise. There are lots of parking spaces and nobody really in your business. I’d definitely recommend this apartment to a friend.
Stefan
November 13, 2020
I have had a great experience living here. I was relocated to Indianapolis thru my job. I am from South Carolina and wasn’t familiar with the area. Sean and Shannon have gone above and beyond to make me feel comfortable. Anytime I have needed anything they are quick to respond and help anyway they can. I would highly recommend living here to anyone looking for a safe and comfortable environment.
Harold
October 10, 2020
Compared to the surrounding area, this place is a great deal. It’s a short walk from campus, has plenty of parking, responsive landlords, and is at a solid price-point.
Carson
October 09, 2020
I loved living here my Junior & senior years of college. It was just the right place for what I needed. The management is incredibly friendly & willing to help with any and all of your needs. It is close to many major universities in the Indianapolis area. I highly recommend living here, especially as a college student.
Megan
October 09, 2020
Going on three months of being part of the Somerset community, it has been a great place for college studetns. The managers are very nice and caring for their residents and the people around here are very nice as well. It has been a very positive place to be and very happy to be part of the community here.
Tyler D Schorm
October 09, 2020
I have had a one bedroom apartment for over a year now and I really have nothing to complain about! Shannon and Shawn are great people and anytime I have a problem (which I rarely do) they fix it as soon as possible. I even recommended living here to a friend and they love it as well. I would say the only thing is the dryers in the laundry room could use some work.
hayley
October 09, 2020